Privacy Policy

Familias Fuertes | Strong Families Legal Technician, LLC
Last Updated: October 13, 2025

At Familias Fuertes | Strong Families Legal Technician, LLC (“Familias Fuertes,” “we,” “our,” or “us”), your privacy matters to us. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard it.

This Privacy Policy applies to all interactions with our firm, including our website (www.familiasfuerteslegal.com), text messaging communications, and any professional services you engage.

1. Information We Collect

We may collect and store the following types of information:

  • Personal Information — such as your name, phone number, email address, and details shared during consultations or form submissions.

  • Payment Information — securely processed through third-party providers like LawPay and QuickBooks.

  • Website Usage Data — including cookies, IP address, and analytics collected via Squarespace and Google Analytics.

  • Messaging Data — content and metadata of SMS/text messages exchanged under 10DLC (10-Digit Long Code) compliance.

  • Opt-In/Opt-Out Preferences — your consent and messaging preferences for SMS or email communications.

2. How We Use Your Information

We use your information to:

  • Communicate with you regarding appointments, case updates, or service requests.

  • Provide professional legal technician services within the authorized LLLT scope under Washington State law.

  • Manage client records and maintain compliance with professional and ethical obligations.

  • Process payments securely through LawPay and QuickBooks.

  • Improve our services, website experience, and client communications.

  • Send SMS notifications or updates with your consent.

  • Meet regulatory or legal obligations.

3. Data Sharing and Third Parties

We do not sell or rent your personal information. Limited data may be shared with trusted service providers who assist us in operations, such as:

  • Squarespace (website hosting)

  • LawPay and QuickBooks (payment processing)

  • MyCase (case management)

  • Weglot (language translation services)

  • SMS service providers (for 10DLC-compliant text messaging)

Each provider is contractually obligated to maintain the confidentiality and security of your information. We may also disclose information if required by law or to comply with court orders, subpoenas, or regulatory obligations.

4. SMS Messaging Terms & 10DLC Compliance

By opting in to receive text messages from Familias Fuertes | Strong Families Legal Technician, LLC, you agree to the following terms:

  • You may opt in by texting START to (509) 906-3311 or by completing our contact form at www.familiasfuerteslegal.com/contact.

  • You may opt out at any time by texting STOP. Once you opt out, you will no longer receive text messages unless you opt in again.

  • Text messages may include appointment reminders, case updates, educational information, and one-to-one client support.

  • Message and data rates may apply. Check with your carrier for details.

  • Message frequency may vary based on active cases or engagement.

  • Text HELP for assistance.

  • No mobile opt-in information will ever be shared or sold for marketing purposes.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we take every reasonable precaution, no method of internet transmission or storage is 100% secure.

6. Data Retention

We retain personal data only for as long as necessary to provide services, meet legal obligations, or maintain records consistent with Washington State LLLT record-keeping requirements.

7. Your Rights

  • You have the right to:

  • Request access, correction, or deletion of your personal information.

  • Withdraw consent for messaging or other communications.

  • File a complaint with a regulatory authority if you believe your data rights have been violated.

To exercise your rights, please email strongfamilieslegaltechnician@gmail.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions or concerns about this Privacy Policy or SMS Terms, please contact:

Familias Fuertes | Strong Families, Legal Technician, LLC.
📧 strongfamilieslegaltechnician@gmail.com
📞 (509) 906-3311
🌐 www.familiasfuerteslegal.com